In-App Support and View-Only User Role

Today we’re proud to release a few new features from Hubstaff that we’ve been working on.

In-App Support

Your experience using Hubstaff is important to us, and that is why we’ve built in-app support for each page of our site. From now on you’ll see a green button floating on the left-hand side of the page when you are in Hubstaff. Clicking this button will lead you to a support modal with important information about that page. It looks like this:

in-app support button

View-Only Roles

We’ve made it easier to invite your clients and administrative employees into Hubstaff with a view-only / client role. Here is what’s different with the “viewer” role:

– Viewers can view reports and activity of the org members
– Viewers cannot see the pay rates of members
– Viewers cannot change org settings

You can invite view-only members into your organization the on the organizations screen here:

support invite email

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