As a cleaning professional, you know that the details matter. People rely on you to keep their homes and businesses fresh, comfortable, and healthy.\nYour customers trust you to take care of everything, from the most obvious germ collectors to the little places where grime builds up.\nIf you miss a spot, they’ll wonder if your cleaning crew is doing a good job at all.\nMake sure that you don’t miss any of those dirt-collecting details by using a janitorial inspection checklist at every job.\nWhat is a janitorial inspection checklist?\nYour janitorial inspection checklist is a tool that helps you double check your work. Use it to perform a quick inspection at the end of each job.\nA good janitorial inspection looks at all the areas your team is supposed to clean. You use a rating system to grade the overall cleanliness of each item on the list.\nJanitorial inspections can be formal or informal.\nAn informal inspection is basically a walkthrough. You go through the building or areas you were hired to clean and look for any places you missed.\nWhile there’s nothing inherently wrong with this type of inspection, it leaves a lot of room for error. You might miss a lot of details like dirty dishes left on desks or dust buildup in places that are a little harder to reach.\nA formal inspection is more thorough. Your checklist guides you to check everything thoroughly, and you rate the quality of cleaning for each item on the list. This tells you where your crew has a tendency to overlook things, and where you might need to spend more time.\nThe importance of performing janitorial inspections\nWhen you manage a cleaning business, you can’t afford to have a reputation for sloppy work.\n\nCompleting regular janitorial inspections is a smart way to improve the quality of your cleaning services.\nIt doesn’t cost anything to create an inspection checklist. When you conduct regular quality checks on completed jobs, you’ll find it easier to attract new business and manage your team.\nHere are some of the benefits you’ll enjoy when you use an inspection checklist to check your work:\nNegotiate prices more easily\nThe first time you talk to a potential cleaning client, your inspection checklist helps you set the right expectations and negotiate a fair rate.\nEveryone wants the best possible quality for the lowest possible price.\nWhen it comes to cleaning, some customers will try to cut corners to get a better deal. Later on, they might complain that they’re not getting what they paid for when you do the less thorough job they wanted.\nIn this situation, a janitorial inspection checklist can really help. Use the checklist to specify where your responsibilities begin and end.\nYou might even consider including specific checklist items in your commercial cleaning contract. That way, both parties know exactly what will be cleaned and what will not be cleaned for the agreed price.\nMaintain communication\nWhen your crew gets a new cleaning assignment, they should know what the client expects.\nWithout a checklist or other written guide, your team will quickly forget any specific services that a particular client requested. They’ll either miss things that the customer expects them to do, or they’ll spend too much time on tasks that you aren’t charging for.\nYour inspections are also a chance to get real time feedback from your team.\nMaybe a job takes longer than you expected, or the supplies you’ve provided don’t do a good enough job.\nCompleting regular inspections brings these issues to your attention before they cost you a client. It also makes the crew feel more comfortable about contacting you when an issue arises.\nImprove cleanliness\nThe main reason you perform janitorial inspections is to produce better results.\nKnowing that your work will be inspected, you’ll be more mindful of a job well done. This works even when you use your checklist to inspect your own work.\nInspections show you the things you tend to overlook. Maybe your cleaning crew often forgets to clean the office coffee pot, or you don’t always remember to empty the bathroom trash cans.\nIt’s easier to fall into old habits when cleaning jobs become routine. Completing inspections on a regular basis is a smart way to refocus on quality.\nCreating a janitorial inspection checklist\nYour checklist helps you do better work. Make sure it’s thorough, clear, and easy for your team to follow.\n\nWhen designing a janitorial inspection checklist, consider the following:\nInspection frequency\nHow often are you going to perform inspections?\nThis depends on the size of the job, how well your team generally does, and who is responsible for the inspection. If you’re not available to visit every location regularly, you can assign someone on the team to fill out the checklist on certain days.\nFor very large buildings, you can inspect areas instead of the entire job.\nIt’s up to you whether you announce checklist inspections or not.\nSome business owners prefer to do surprise inspections so that their team doesn’t put extra effort into inspection days while they relax the rest of the time. If you prefer this method, you should make sure to vary how often you visit a job site so that it doesn’t become a regular routine.\nType of inspection\nWhat type of inspection will you perform?\nVisual inspections are quick, easy, and effective. Simply walk through the site with your checklist and fill out your ratings.\nHowever, for some types of jobs where deep cleaning is a requirement, you might also want to consider using adenosine triphosphate (ATP) or fluorescent marking chemicals.\nATP is usually used to verify that medical surfaces are completely cleaned and disinfected. It’s applied to the surface ahead of time, and after cleaning is done, the surface is swabbed and checked for any remaining traces.\nFluorescent marking chemicals work similarly. These chemicals are not visible to the naked eye, but they light up in UV or blacklight. Apply a little bit of fluorescent gel to surfaces ahead of time, then use a handheld UV light to check for any spots that light up.\nInspection components\nEvery job is different. Some customers want a thorough, deep cleaning, and others just want you to tidy up.\nUse the right checklist for the job.\nYou can start with a standard inspection checklist template that you use for most routine contracts. That might include things like emptying all trash cans, sweeping and mopping the floors, and wiping down tabletops.\nFrom there, add or remove items based on the job requirements.\nAn office might want to add things like disinfecting door handles or cleaning out the fridge on Fridays. Residential customers may ask you to change the kitty litter or sweep out the space between the counter and the fridge.\nGo over your checklist items with the customer when they sign their contract, then make sure your crew gets a copy so they know what’s expected.\nRating system\nYou’ll also need to decide on a standard rating system. When it comes to cleaning, quality matters. There’s a lot more to it than “done” or “not done.”\nMost janitorial inspection checklists use a rating system of 1 to 5 or a percentage ranging from 1 to 100 percent.\nFor example, let’s say one of your checklist items is to wash all dishes left in the sink. Your team washes the dishes, but there’s still food stuck to some of the items. You might mark that at 70%.\nIf multiple inspectors will be inspecting a particular area, it’s important that they all receive the same training and have a clear understanding of how your rating system works. Inconsistent ratings will just confuse your team and could result in low quality work.\nJanitorial inspection checklist template\nCreating a thorough checklist is important, but it’s easy to miss things on your first try.\nThat’s why we built this template. Use it as a starting point for your own personalized janitorial inspection checklist.\nAs you’ll see below, the items on the checklist are divided by room. This makes it much easier to complete a thorough inspection since you don’t have to hunt for items. If you need to expand your own checklist, we recommend using the same format.\nEntrance and exit\n\nWipe and wash doors\nWipe and clean doorknobs\nClean doormats\nVacuum carpet\nDust and clean planters\nWipe and clean light fixtures\nSweep, mop, and dry floors\n\nLobby or reception\n\nEmpty, wash, and re-line trash receptacles\nDisinfect and polish reception counter\nDisinfect coffee table\nDust and spot clean furniture\nSweep, mop, and vacuum floors\nDust shelves and cabinets\nDust light fixtures\nSpot clean walls\nDust desk\nDisinfect equipment (computer monitor, keyboard, phone)\nDust HVAC systems\n\n\nKitchen\n\nClear and disinfect counters\nWash dishes\nEmpty and clean refrigerator\nWipe and clean microwave\nEmpty and clean coffee maker\nClean sink and faucet\nEmpty trash and replace liners\nSweep, mop, and dry floor\n\nBathroom\n\nDisinfect and wash toilets and urinals\nDisinfect and wash sinks and faucets\nClean mirrors\nClean hand dryers\nRefill soap dispensers and paper products\nEmpty trash and replace liners\nMop floors\nClean door and door handle\n\nOffice\n\nDust tables and desks\nClean spills and stains\nClean chairs\nDust and clean equipment (computers, keyboards, phones, printers)\nClean window panes and glass surfaces\nClean light fixtures\nMop and clean floor\nEmpty trash and replace liners\n\nCreate a janitorial inspection checklist today\nPerforming a janitorial inspection ensures that your cleaning standards stay high. Now more than ever, that’s crucial to stay competitive.\nFeel free to use the template included in this blog post to start creating your own janitorial inspection checklist.\nFor more tips and expert advice on how to manage and grow your janitorial business, follow the Hubstaff blog.