If you’re managing a remote team, you know how difficult it is to understand what team members are working on — or whether they’re working at all. Asking for constant updates can make you seem like a micromanager and be distracting to your co-workers.\nTools like Time Doctor can help you get a better understanding of what team members are doing during work hours. They also allow you to identify and eliminate bottlenecks and time-wasting activities.\nWhat is Time Doctor?\nTime Doctor is a time tracking software tool designed for remote and in-office teams. Some of its most notable features include web and app usage tracking, attendance tracking, and automated payroll.\nAccording to Time Doctor’s website, the software is suitable for:\n\nEnterprise companies\nHybrid workplaces\nBusiness process outsourcing\nTechnology providers\nAgencies\n\nTime Doctor pros & cons\n Time Doctor is great for productivity, time tracking, and project management. It has the best leave features that send notifications if the person is still working on a task. It also has many cool options such as browsing history, breaks, and idle time reminders. (User review from Capterra.com)\nPositive reviews praise Time Doctor’s ease of use and detailed reporting. Reviewers also saw value in automated email alerts for team members using unproductive websites.\nNegative reviews of Time Doctor mostly center on software bugs. Users report:\n\nTheir computers slowing down because of Time Doctor\nThe app crashing randomly\nIssues with syncing data between desktop and mobile devices\n\n Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time. (User review from Capterra.com)\nA lot of users have had a hard time reaching Time Doctor’s customer support team to get their issues resolved.\n\n\n\nPros\nCons\n\n\n\n\nEasy to use\nOutdated user interface\n\n\nDetailed reporting\nIdle time alerts can be distracting\n\n\nAutomated timesheets\nLinux and macOS apps have a lot of issues\n\n\nAutomated payroll\nCustomer support can be hard to reach\n\n\n\nTime Doctor’s key features\nTime Doctor isn’t just a time tracking tool. It also has proof of work, payroll management, scheduling, and attendance monitoring features.\nTime tracking\n Time Doctor’s detailed time tracking makes the billing process much easier. (User review from Capterra.com)\nIn Time Doctor, you can track time to tasks or projects. This helps you understand how much time specific tasks take and helps you identify any hold-ups.\nThere’s also the option to track breaks and other time spent away from the computer. If you’re working without an internet connection, you can still track time and sync entries later when you’re back online.\nYou can also edit time entries manually in case you need to make a correction.\nHowever you decide to track time, Time Doctor will automatically generate accurate timesheets based on your time entries. You can then forward these timesheets for payroll.\n\nTime Doctor is currently available for Windows, Mac, Linux, iOS, and Android devices. If you’d rather track from the web, there’s a Chrome extension as well.\nEmployee monitoring\n Time Doctor allows me to make sure my employees are working and billing their time without me being a nag. It has time clocks, screen captures, and reports, so I can see what they are doing any time I want, without them being aware of when I am watching so that I don’t interrupt them or make them anxious. (User review from Capterra.com)\nTime Doctor’s employee monitoring features include:\n\nApp and URL tracking\nMouse and keyboard activity tracking\nAutomated screenshots\n\nTime Doctor can track the apps and websites each member of your team uses and how much time they spend using them. This is useful for discovering whether team members might be spending time using social networks or YouTube during work hours.\n\nIf a user is idle for too long, a pop-up will appear asking them if they’re still working. This also happens if they visit websites that are marked as unproductive (e.g., Facebook).\nTime Doctor can take automated screenshots of users’ screens too. This helps you understand what team members are working on without having to interrupt them to ask. You can also set up Time Doctor to blur screenshots to protect your team’s privacy.\n\nPayroll management\nIntegrations with PayPal, Payoneer, Wise, and Gusto allow you to pay team members directly through Time Doctor.\n\nYou can set up custom pay periods and currencies — or use an hourly rate or a fixed salary on a case-by-case basis. You can also use timesheets for batch payments and bulk billing. There’s even an option to set up automatic timesheet approvals. This could save you dozens of hours each month.\nScheduling and attendance monitoring\n The timeline report is very helpful for me in checking the team’s attendance. When I start my day, I don’t have to chat with each person in the team to check if they already started working. This report displays a real-time view of online and offline staff in the team. (User review from Capterra.com)\nYou can use Time Doctor to create and edit work schedules for your team. If you already have your shifts planned out in a spreadsheet, you can import a CSV file instead.\nThere’s also an attendance monitoring feature that shows managers present and absent team members. You can see who’s running late as well. With this feature, you can identify trends and see if there are any team members you need to speak with about punctuality.\nReporting\n The “Reports” feature is simply amazing! My favorites are the overall view of the activities and the fact that I can select one or more projects to view. (User review from Capterra.com)\nTime Doctor has a variety of useful reports you can use to get more insight into how your team spends their work hours. They include:\n\nActivity Summary reports – Active and unproductive time for each user over a specific period.\nProjects & Tasks reports – How much time your team spent on specific tasks and projects.\nDaily and weekly reports – Time tracked per day and week.\nWeb & App usage reports – Time spent on specific apps and websites, as well as total productive and unproductive time tracked for a specific time range.\n\nYou can also create custom reports that you can export to your computer.\n\nRethink reporting with Hubstaff.\nGet detailed reports with a clean, easy-to-use interface.\n\n\n\nUser interface\n The dashboard fails sometimes, and the design its not very intuitive — I feel it’s kind of unstable. Also, the iOS app doesn’t have native filters for the dashboard. (User review from Capterra.com)\nWhen you first log in to your Time Doctor account, you’re greeted with a dashboard that looks like this:\n\nFrom here, you can access reports, settings, and payroll by using the top menu.\nIt’s not immediately clear how to start tracking time, though. After looking around, you’ll see that there’s a page where you can choose to either download the Time Doctor software or install the Chrome extension.\nMost people should be able to figure out how to use Time Doctor easily. While it’s fairly intuitive, the user interface does seem dated by today’s standards.\nCustomer support\n Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately, so perhaps this is changing. (User review from Capterra.com)\nTime Doctor currently only offers email support. This might be why a lot of user reviews mention that the customer support team can be slow to respond at times.\nYou do have tutorial videos and an FAQ section at your disposal if you’d like to try finding answers to your questions on your own, though.\nEmployee privacy\nPrivacy is a big concern for teams that are new to proof of work tools. That’s why Time Doctor doesn’t monitor anything when you’re not tracking time. Users also have access to all their data at all times and can see the same reports their manager sees.\nThey also have access to all screenshots and can delete any that might contain sensitive information. According to the Time Doctor website, the screenshots themselves are encrypted and hosted in secure data facilities.\nIntegrations\n\nTime Doctor integrates with 60 popular software solutions across categories such as:\n\nProject management (Asana, ClickUp, Monday)\nPayments & invoicing (Freshbooks, PayPal, Transferwise)\nHelp desk (Freshdesk, Zendesk)\nCommunication (Slack)\nCRM (Pipedrive)\n\nHow to get started with Time Doctor?\nTo get started with Time Doctor, go to the Time Doctor homepage and click the orange Try it out button.\n\nOn the next screen, type in your company’s name and select the total number of employees.\n\nYou’ll be given a choice between using the visible or silent version of the Time Doctor app:\n\nTime Doctor recommends that you use the visible version if team members will be installing the software on their own computers. You should use the silent version if you’re installing the software on company computers.\n\nRethink remote work with Hubstaff\nTrack time — accurately, easily, and transparently\n\n\n\nOn the next screen, you can choose the features you’re interested in using. Don’t worry about this section too much — you can enable or disable features later.\n\nFrom there, you can allow team members to track time to tasks in Time Doctor or open your workflow up with other project management apps (such as Asana or Trello).\n\nDuring the setup process, you can invite team members to start using Time Doctor right away. If you want to wait until you have the account set up to your liking, you have the option to add team members later on as well.\n\nOnce you reach the Time Doctor dashboard page, click the Download button in the top menu. From there, you can download the appropriate version of Time Doctor for your operating system.\n\nAfter installing the software to your computer, log in using your Time Doctor username and password. To start tracking time, simply click on a task from the task list. When you’re ready to stop tracking, click the pause button in the top right corner.\nHow much does Time Doctor cost?\nTime Doctor offers three plans:\n\nBasic ($7\/user\/month)\nStandard ($10\/user\/month)\nPremium ($20\/user\/month\n\nWhile there’s no free plan, you can use the free 14-day trial period to test out Time Doctor and see if it’s the right fit for you.\nFinal verdict\nTime Doctor has a lot of useful features for remote team managers that are looking to boost productivity and hold teams accountable for their work. However, it lacks more advanced features (such as project budgeting and productivity tracking) that are essential for bigger teams.\nDue to its lack of geofencing and GPS tracking features, it’s not the best option for field teams either.\nTime Doctor is a good option if you’re managing a small remote team and don’t mind troubleshooting support issues yourself.\nLarge remote teams and field teams of any size should look into other time tracking tools, though.\nLooking for a Time Doctor alternative? Try Hubstaff.\n\nTime Doctor isn’t the only time tracking software around.\nHubstaff is a time tracking and productivity management tool designed for remote and field teams. It has all of Time Doctor’s functionality, but also includes additional features like:\n\nProductivity measurement – Get detailed reports on how productive your team is and receive alerts if productivity declines.\nProject budgeting – Set a budget for each project, keep an eye on budget spend, and get notifications when you’re close to going over budget.\nGeofencing & GPS tracking – Set up geofences to help your field team track time. Team members will be clocked in or out automatically whenever they enter or leave a Job site. GPS features allow field team managers to check in on their teams and prevent over and understaffing.\nWork orders & jobs – Create work orders, schedule jobs, and assign them to team members.\n\nReady to get started? Start your free 14-day trial today.