One of the biggest challenges of keeping a team running smoothly, whether is a group of five or a multi-departmental organization of 500, is keeping track of everything that makes your company tick. With so many moving parts, it can be pretty overwhelming.
Enter a total workforce management system.
There are a ton of options on the market for managing your workforce, some better than others. And, as more and more teams move to remote work settings, keeping track of everyone’s activity is more important than ever.One of the biggest challenges of running a business is keeping track of everything that makes your company tick Click To Tweet
Let’s take a look at some of the options out there and see what’s good, what’s bad and what might work best for you.
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Hubstaff is the product of our team’s offering for total workforce management and we take a lot of pride in the progress we’ve made so far.
Accurate, robust and reliable is how our users describe their experience using Hubstaff, and we definitely strike a special chord with remote teams and workers. Our platform’s scalability makes it a feasible option for both individuals, small businesses, and large corporations and its agile platform is capable of integration with popular tools your team is already using, like Basecamp and Trello.
Managing your work and keeping up to date on progress while on the go is easy with the Hubstaff app. Distributed teams love this option because being remote doesn’t just mean sitting at a desk; often it means being on the move, a lot.Being remote doesn’t just mean sitting at a desk; often it means being on the move, a lot. Click To Tweet
For the individual user, tracking minutes and hours is simple, and the Dashboard lets users see the progress they’ve made over time, which helps improve productivity. For managers, the reports and analytics available offer insight into who’s productive, who isn’t, and where projects are going over budget. Having those details can help your organization identify gaps and inefficiencies and solve them. The easy to use platform makes productivity levels clear across the board.
Scalability isn’t limited to just the platform; pricing is also customized based on your needs, so you can expand as your organization grows and never pay for anything you don’t need. It’s easy to see if Hubstaff is the right option for you because we offer a two-week free trial so you can get your feet wet.
Pros: Scalability, great for remote teams, custom pricing
Cons: None that we can think of…! We’re always looking for ways to improve, so please share your experience and suggestions with us.
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One of the more long-standing players in the game is WorkForce Software, around since 1999. They offer a suite of options, but EmpCenter is one of the more widely used. It’s an enterprise-level workforce management tool that’s better for larger companies; mom and pop shops would probably be better served elsewhere.
The program is entirely web-based and integrates with a company’s existing programs and infrastructure. One of its most useful features is the Time & Attendance section, which lets companies automate and customize complex pay rules and compliance requirements. One online review said this feature can be a bit tough to use if an admin wants to make specific, minor changes to an individual’s time record.EmpCenter also offers managers the ability to create schedules, change and approve timecards, approve time off requests and manage budgets. Click To Tweet
EmpCenter also offers managers the ability to create schedules, change and approve timecards, approve time off requests and manage budgets. Employees can record their work time online, and use the platform to request time off, change shifts with colleagues or schedule upcoming events. The optional feature One-Touch Callout lets companies connect with employees via phone and email to alert them immediately of open shifts.
Pros: Automation of complex rules, good for bigger organizations
Cons: May be too complex for smaller organizations
Kronos bills itself as the leader in workforce management. As one of the oldest options on the market, having roots dating back to the 1970s, it definitely has longevity on its side. They’re widely popular and have been open about their growth and revenue in recent years – and the numbers are impressive.
Their sheer size gives Kronos the ability to be constantly adapting and expanding its offerings. Customers have a lot of choice when it comes to the software and the options they want to utilize, meaning Kronos has something for businesses large and small. Their offerings are divided into three suites: Workforce Central, Kronos Essentials, and Kronos iSeries Central. Essentials and iSeries are for smaller businesses while the Workforce Central is the company’s prime offering for bigger organizations.Size and experience give Kronos the ability to constantly adapt and expand its offerings Click To Tweet
Within Workforce Central are different modules that companies can utilize to manage everything from hiring new talent to scheduling employees to managing timesheets and payroll. Modules appear different to a manager versus an employee, but the downside to all this customization is that there have been complaints about speed. Luckily, one thing Kronos gets high marks on its customer support, so if you are having problems, it’s likely you’ll be able to get a real person on the phone to help you.
Pricing information was tough to find. Because the system is so tailored to each organization using it, with a long list of a la carte options, pricing is equally tailored.
Pros: Longevity, reliability, multiple options
Cons: Potentially pricey, less agile
Workday’s Human Capital Management
With an impressive roster of clients, including TripAdvisor and Chiquita (yes, the banana), Workday’s Human Capital Management software appeals to a newer, younger suite of businesses that value simplicity and flexibility above all else. It’s been noted as a winner in the HR administration department by independent reviewers and bills itself as the only application to unify HR and talent management.Workday's Human Capital Management appeals to business that value agility, simplicity and flexibility Click To Tweet
While the application comes with preset models for your business, it is fully customizable, a feature users like and describe as flexible. Its ability to operate well on mobile is another bonus for employees and managers constantly on the go – and who isn’t these days? Users report the ability to be more agile and nimble thanks to the software, and also like its reporting capabilities. Opinions vary on whether it’s best for small businesses or large ones, but online consensus seems to be it is a better option for small to mid-sized organizations.
Pros: Flexible, simple, good for smaller organizations
Cons: May not be robust enough for larger organizations
Similar to Workday, TeamWise is a newer option on the scene. It started in 2009, and caters to small to medium-sized organizations that are looking for a fully mobile, online platform for HR management, talent acquisition and management and payroll organization.
Unlike some other workforce management software options that offer just HR-esque capabilities, TeamWise also offers project management, expense management, and the ability to create custom user roles within the software.TeamWise users enjoy it because it's easy to use and intuitive, which increases efficiency Click To Tweet
Where TeamWise appears to stand out amongst its older competitors is its user-friendly platform. Reviewers report it as being extremely easy to use, intuitive and simple, and as a result, it increases efficiency. It’s also able to be customized to each individual user, making for an even more seamless experience. It has both a free version, though with limited capabilities, and a free trial period, which lets users give it a try to see if it truly is the right fit for their needs.
Pros: User-friendly, mobile-friendly
Cons: Newer and, therefore, less time-tested, may not be best for larger organizations
If time management and employee tracking are your primary objectives, it’s worth looking at TimeForce, which advertises itself as a time and attendance solution. Unlike many others described here, TimeForce supplies its clients with actual, physical clocks to be used to track time entry and attendance. Biometric to mobile, online to proximity scanners, TimeForce has a slew of clocks to help track your employee’s time depending on your specific needs.TimeForce supplies clients with physical clocks to track time entry and attendance. Click To Tweet
TimeForce organizes its offerings by industry, so a health care organization isn’t surfing through options better suited for a governmental one. Across the board, users and reviewers rate it highly, particularly for those with hourly employees as well as for organizations that need to track remote worker hours. The one downside that pops up is cost – it may cost your organization more to get features on TimeForce that come standard on other software solutions.
Pros: Great for hourly and remote workers
Cons: Potentially expensive, extra cost for features that other platforms provide standard
Does your organization use any of the workforce management software described here? What have you found to be effective – or not – about it?