Case Study Quick Facts\n\n\n\n\n\nCompany: WRS Health\nLocation: Goshen, NY, with a remote team\nacross the United States and several countries in different continents\nCompany size: 200+\nIndustry: Health Care \/ Technology\nPrimary customers served: Physicians and medical practices\n\n\n\n\n\n\n\n\nChallenges\n\nManaging a rapidly growing, distributed team to meet the demand of health care software\nThe need for efficient processes as the company scales\nDifficulty scheduling in different time zones\n\nSolution\nHubstaff for remote team management, onboarding, and payroll\nOutcomes\n\nQuick onboarding of new team members with Hubstaff’s easy-to-use platform\nTracking time and paying over 150 team members in different countries\nEasy scheduling of remote workers in different time zones and\nBuilt-in productivity monitoring\nIntegrations with Bitwage and Payoneer for international, automated payments\nBetter labor cost management\nEasy to scale up as company grows\n\nCaring for your customers’ customer\nWhen you’re part of a B2B SaaS company, one of the greatest joys is seeing your positive impact on your customers’ customer.\nIt’s something Hubstaff and WRS Health have in common.\nWRS Health provides fully integrated, cloud-based electronic medical record (EHR) and practice management solutions for medical practices. By filtering out the noise that creates unnecessary tasks and data entry, physicians spend less screen time with a computer and more face time with patients.\nThe outcome?\nStreamlined, well-managed practices that can provide better care to patients.\nThe better quality product WRS Health provides, the greater benefits patient receive — whether that’s in scheduling, specialty care, or clinic experience.\nHowever, delivering a superior product to health care clients isn’t without its challenges.\n\nGrowing to meet the demands of health care\nThe health care industry continues to grow. As of 2018, it’s currently the largest U.S. employer. The move to electronic health records, coupled with the efficiencies afforded by better practice management, has put medical software in high demand.\nWRS Health is feeling the side effects.\n“Our business is growing, and recently, we had to hire about 30 people within a week,” explained Jing Moore, Chief Financial Officer.\nTo meet the demand, WRS Health has built a large remote team from around the world to provide timely services to clients.\nAs you can imagine, onboarding and getting 30 team members integrated into your business at once is no easy task. WRS Health set out to find a simpler path to growth, and discovered Hubstaff.\n“It was easy to set up the new hires in Hubstaff and link them with a financial payment institute,” Jing continued. “We were able to track their hours and pay them right away.”\n\nWRS Health was previously using another time tracking software but was unhappy with its pricing structure. Hubstaff premium plans are only $10\/user per month, offering a more cost-effective solution for larger companies while still providing top tier features.\nThe affordability, combined with premium features, led WRS Health to share Hubstaff with its entire team.\n“Because Hubstaff is easy to set up and use, our remote team members learned to use it quickly,” Jing explained.\nTrusted time tracking for health careReports, timesheets, payroll, and more\nMore than onboarding: Streamlining time tracking and payroll with Hubstaff\nThe more you grow, the more seamless all of your processes need to be.\nIn addition to bringing on new team members, processing payroll can consume a large part of your week without some level of automation.\nWRS Health realized this right away and found Hubstaff useful in removing admin headaches.\n\n“We use Hubstaff for time management and processing payroll for about 140 overseas contractors in several countries around the world,” Jing said. “Hubstaff is easy for everyone to use and it makes the admin work much easier.”\nThe key features that WRS Health found helpful include:\n\nTime tracking for remote teams\nAutomated payroll using time tracked and pay rates\nEasy-to-use desktop and mobile apps\nIntegration with Bitwage and Payoneer for payments\n\nWhat’s next for WRS Health\nWith a team of 200 professionals located around the world, WRS Health is able to deliver on client expectations and grow the business the way they want to. The time savings and ease of onboarding and payments makes Hubstaff a must-have tool for the company.\n“We anticipate quick growth in the next few years and will expand our remote team rapidly. We plan to continue to use Hubstaff to help us grow,” Jing said.\nGrow your business with HubstaffTrack time, pay teams, streamline operations\nHubstaff helps us to manage remote workers effectively with a very small in-house staff. The price is competitive, and it has reduced labor costs significantly.” – Jing Moore, CFO\nBusiness outcomes\n\nBetter onboarding and management of remote staff\nAn easier way to monitor staff and track labor costs\n\n“With the data from Hubstaff, we have been able to dive deeper into labor cost analysis,” Jing explained.\nKnowing how your business operates, the processes needed to best manage your team, and where to improve profitability by reducing costs all work together to provide a better, smarter way to work.